Privacy Policy

About This Policy

This Privacy Policy explains how M&T Home Improvement handles personal information in connection with enquiries, renovation services and this website.

Personal information includes information that identifies an individual, such as a name, contact details or information associated with a residential project.

Information We Collect

Depending on your interaction with us, we may collect:

• Your name, email address and telephone number.
• Your project address and renovation requirements.
• Photos, measurements, drawings or documents you provide.
• Correspondence, estimates, agreements and project records.
• Billing or payment information needed for an agreed transaction.

Please avoid sending sensitive information that we do not need to assess or manage your project.

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How We Use Personal Information

We use personal information for the purposes explained when we collect it, which may include responding to enquiries, preparing estimates, managing agreed work and maintaining business records.

We also use relevant information to communicate about appointments, project decisions, payments and concerns. Any additional purpose requiring consent should be explained before the information is used for that purpose.

Consent and Your Choices

We seek consent where applicable law requires it and explain the relevant collection, use or disclosure.

You may contact us to ask about withdrawing consent, subject to legal or contractual restrictions. A withdrawal may affect our ability to provide a service that requires the information.

Marketing communications, if offered, should provide an appropriate way to unsubscribe.

When We Share Information

We may share necessary information with service providers or project participants when they need it to perform an agreed function. These parties may include subcontractors, professional advisers or providers supporting our business systems.

We may also disclose information where the law requires or permits disclosure. Any sharing should remain consistent with the identified purpose and applicable privacy obligations.